Apple is offering some customers the chance to replace the batteries of their Macbook Pro laptops for free. In particular, it is the 13-inch MacBook Pro models that do not have the Touch Bar Touch Bar. Such batteries may have a factory defect that could cause the battery to explode or degrade drastically.
From Apple confirm that the affected equipment correspond to those sold between October 2016 and October 2017. The company offers the following website from which to check if your equipment could be affected, using the serial number of the equipment We appreciate your interest in our content, however; this material has intellectual property rights, the publication, retransmission, distribution, sale, edition and any other use of the contents (including, but not limited to, content, text, photographs, audios, videos) is expressly prohibited. and logos) without prior written authorization from EL UNIVERSAL, Compañía Periodística Nacional SA de CV If you wish to use them, we invite you to visit our online store: http://tienda.agenciaeluniversal.mx, or, you can communicate – you with us for any questions, comments or suggestions on the phone: 57091313 Ext. 2406 and 2425 from Monday to Friday during office hours. If you also have one of these computers and you want to know if your MacBook Pro is or is not eligible for a new battery, you must use the serial number checker on the MacBook Pro Battery Replacement page. To find the serial number of your device, simply click on the logo type Apple in the menu bar and select “About this Mac”. The serial number is located at the bottom of the information window. An important point is that, according to Apple, it is that the replacement of the battery will not extend the product warranty. They also assured that those who have paid for the repair of their MacBook Pro due to this problem will be able to get a refund of their money. Some months ago the company had been criticized after it was announced in December that the software to deal with old batteries in the iPhone 6, 6S and SE models it could slow down the performance. Apple apologized and lowered the price of battery replacements for affected models from $ 79 to $ 29.
Select one of the service options below to replace the battery. We will examine your 13-inch MacBook Pro before performing any repair work to check if it works properly and meets the requirements of the program. The process can take 3 to 5 days.Find an authorized Apple service provider.Make an appointment at an Apple Store.If you have any questions or need more help, contact Apple Technical Support.Before sending the MacBook Pro, make a backup of your data.Note: If your 13-inch MacBook Pro has damage that makes it difficult to replace the battery, it will be necessary to fix that problem before replacing it. In some cases, this repair may have an additional cost.To know if our team is affected, we must enter this official website of Apple, select our country in the drop-down menu that is just under the photo of the MacBook, and enter the serial number of our laptop (to find out the serial number you have to click on the logo of the apple that is in the top left of the Finder and then on ‘About this Mac’).The affected units were manufactured between October 2016 and October 2017. The firm has detected which series is affected, so it will only replace the components of the computers that may cause problems.Users can check if their computer is affected in the following website with the serial number of the device. If affected, users should contact Apple to manage the change. The process may take between three and five days, according to the firm. The iPhone manufacturer had been subject to scrutiny after it confirmed in December that software to deal with old batteries in iPhone 6, iPhone 6s and iPhone SE models could slow down The company then apologized and lowered the price of battery replacements for the affected models to $ 29 from $ 79.Affected customers who are chosen to obtain a new battery should visit an authorized Apple service provider, schedule an appointment at a retail store, or mail their device to an Apple Repair Center after initiating a repair with the device. Apple support. Of course, customers who have already paid for a replacement battery can contact the Support area for a refund.